Hearing Aid Instructions

Congratulations! You have just taken a very important step in becoming a better listener and communicator. With a little practice, your hearing aids will soon become second nature to you. Your hearing aids are programmed for your specific degree and type of hearing loss. The sounds of speech also contain elements of unwanted environmental sounds such as machine noise or voices in the distance. All of these sounds make up our sound environment. Be patient – it may take some time for you to re-train yourself to hear and to listen more effectively in our noisy world. There are some very important points to keep in mind.

Before Leaving the Clinic:

Before you leave your audiologist's office, be sure your hearing aids are comfortable in your ears and that you are able to insert and remove them. Remember RED is for your right ear and BLUE is for your left ear.

Make sure you know how to open the battery compartment and how to put a battery in and remove it. Do you know how long you should expect the battery to last? Be sure you leave with a supply of batteries, and keep extra batteries where you can get them quickly and easily. Do not keep batteries in the refrigerator.

The First Week:

It is important to begin to wear your hearing instruments in an environment where you feel comfortable – I advise you to begin use at home. Wear them the first day for approximately one hour while conversing with one other person (at a distance of approximately 1 – 2 meters). Begin in a comfortable environment with normal conversation levels of speech only. Do not wear them in a noisy environment until you first become comfortable in quiet. If you hear unfamiliar sounds, try to identify all of them. Do not subject yourself to unusual tasks such as trying to hear a whisper. Your own voice may sound strange at first – remember that this will change in time and it only sounds strange to you. Continue to speak at a level that feels comfortable to you. I recommend reading aloud for 30 minutes each day to help yourself acclimatize to this.


Be sure that you have practised adjusting the settings of your new hearing aid(s). Not all hearing instruments have manual adjustments - some of the higher technology hearing instruments will do all of the adjustments themselves. Do you know how to adjust the volume control or the pushbutton for memory control?

Be sure to turn your hearing aids off when you are not using them. This will save the battery from draining and avoid any whistling sound. Open the battery door to be sure that the aids are off.

The Second Week:

Continue to lengthen the time that your hearing aids are worn each day. Remember that television and radio are mechanical reproductions of sound and not all are equal. Ask a family member or a friend to set the volume of TV or radio to a comfortable volume for them, then adjust your hearing aids. With some time and practice, you should be able to hear and understand TV and radio without difficulty at a lower volume than prior to hearing aid use.

The Third Week:

By now you should have some confidence in hearing with your hearing aids. Sounds in your environment should be less annoying, and your own voice should be more normal sounding to yourself. Begin use of your hearing aids in new and more difficult environments such as restaurants. Pay close attention to the sounds around you.

The Fourth Week:

Be sure that you are now using your hearing aids consistently. Consistent use is important for improvement in your auditory processing skills, which are your listening abilities. You still may miss some words or parts of conversations. Even those with normal hearing do miss parts of the conversation on occasion.
At this point, you should begin your Aural Rehabilitation program. This is how you will improve your listening skills. Remember, hearing aids help you to hear better, and aural rehabilitation will help you to listen better. Listening is done with our brain while the hearing is done by our ears.


For a downloadable version of these weekly instructions, click here.

Hearing Instrument Accessory Instructions

When you purchase your hearing instrument(s) at Sound Hearing Clinic Inc, you may receive a package of accessories along with the instrument(s). This package will likely include the following;

Dri-Aid Kit (Drying Kit)

  The Drying Kit is a hearing aid dehumidifier. It is a way to remove moisture from the circuity of your hearing aid(s). You should place your hearing aid(s) into the plastic jar at least once every two weeks overnight. Clean your hearing aid(s) prior to placing them in the jar, and remove the batteries from the hearing aids. You may use it every night if you wish. When the desiccant pellets in the bottom of the jar are no longer orange, the desiccant will need to be replaced. Replacement of the desiccant is $8.00 for two containers.

Clean Aid

  Clean Aid spray is a cleaner and deodorizer for hearing aids and earmolds. Spray a small amount of the solution onto a Kleenex tissue or clean cloth and wipe hearing aid(s)/moulds. This will kill any bacteria that are found on the aid or earmolds.

Batteries

  Your hearing aids come with a supply of batteries. Battery life will vary depending on the size of battery and use of the hearing aids. Battery life will range from one to two weeks. They should be kept in a dry spot at room temperature. They should not be kept in the refrigerator.

  When inserting a new battery into your hearing aids, remove the paper and let the battery sit at room temperature for at least one minute before first use in the hearing aids.


MiraCell 

  MiraCell is a soothing botanical based anti-bacterial/lubricant liquid used to relieve itchy ears. You may apply MiraCell directly from the bottle into your ear canal (1 - 4 drops only) or apply directly to the shell of your hearing aid. Do not use cotton or tissue in the ear canal as this will absorb the liquid and defeat the purpose of MiraCell. Do not use if your ears are not itching.

Troubleshooting a Hearing Aid

Occasionally a hearing instrument will malfunction. There are many reasons that this may happen, but more often due to dirt and cerumen (ear wax) accumulation. It is important to keep hearing instrument(s) clean to maintain the sound quality and to prolong its life. Below you will find instructions on how to clean your hearing instrument(s). Of course, the best solution is regular maintenance by visiting the audiologists at Sound Hearing Clinic Inc. We recommend that every client return every six months for cleaning of their hearing instrument(s).


How Do I Keep My Hearing Aid(s) Clean?


Custom Hearing Aid(s)

  Clean the hearing aids daily due to wax or dirt that may clog the microphone and sound bore area (sound bore is the upper hole at the end of the hearing aid, and the vent is the lower hole).


  Use the brush to clean the areas around the microphone, sound bore, and controls. Scoop any debris from the sound bore using the wax loop.


What do I do if I cannot hear well from my hearing aid(s) or it won't turn on?

  Check battery is in the battery compartment – the flat side facing up and sticker removed. Remember after removing the sticker, let the battery activate with air for two minutes before inserting it in the hearing aid.

   If the problem continues, change the wax guard (see instruction on wax guard packaging) and use a cleaning brush to clean the areas around the microphone and controls.

  If hearing aid(s) is still not working, call Sound Hearing Clinic Inc. Click here for a downloadable version.


RIC/BTE Hearing Aid(s)

  Clean hearing aids daily due to wax or dirt that may clog the microphone. Brush the tip of the rubber dome. If using an earmold, brush the sound bore – the hole at the end of the earmold.

  Use the brush to also clean the areas around the microphone, receiver and controls. Scoop any debris from the sound bore using the wax loop.


What do I do if I cannot hear well from my hearing aid(s) or it won't turn on?

  Check battery is in the battery compartment – the flat side facing up and sticker removed. Remember after removing the sticker, let the battery activate with air for two minutes before inserting it in the hearing aid.


  If the problem continues, change the wax guard found in the tip of the receiver (remove rubber dome prior to changing, and see instruction on wax guard packaging). If using an earmold, use the wax loop to scoop out any debris from the sound bore. Also, use the cleaning brush to clean the areas around the microphone and controls.


  If hearing aid(s) is still not working, call Sound Hearing Clinic Inc. Click here for a downloadable version.

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Information

Sound Hearing Clinic Inc

#207-1160 Burrard St

Vancouver, BC 

V6Z 2E8

Phone: 604-687-1488

Email: info@soundhearingclinic.com

Hours

Monday - Friday 09:00 AM - 05:00 PM

SERVICE AREA

Serving Vancouver and surrounding areas

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